Delivery is free on all orders over £300. Orders under £300 will incur a £9.99 carriage cost. Our standard delivery is 2-3 days.
If you are lucky enough to live near our Aberdeen HQ we can usually deliver to you free of charge. Please contact us to find out if you are on our local delivery route. Local delivery is on a next day basis.
We are not able to accept returns for any food packaging or PPE for hygiene reasons. Bespoke items are also non-returnable.
All other items may be returned to us in unused condition within 14 days of receipt. Please note we do not cover return postage.
Frequently Asked Questions
Does the pricing shown include VAT?
For the benefit of our trade customers, the pricing shown does not include VAT. 20% VAT will be added to your order at checkout. Please note that the delivery charge of £9.99 includes VAT.
Do you offer bulk discounts?
Yes we do offer bulk discounts on most of our products. "Bulk" is usually an order of 5 boxes or more of one product, you can contact us for more information on this.
Can I have a sample of your products?
We are happy to provide free samples and only charge for the postage. Samples can be requested via our online shop. Please allow up to 7 working days for samples to arrive.